Privacy policy

Last updated: 4 September 2026

1. Who controls your personal data

EDO FASHION GROUP Ltd., registered at 23 27 July Street, Varna, Bulgaria, email info@emiliadelloro.eu, phone +359 886 507 378, is the controller of personal data processed through emiliadelloro.eu and the Emilia Dell’Oro store.

2. Data we process

Depending on how you use the store, we may process identification and contact details; order, payment, delivery, return and customer-service data; account preferences; device, IP, browser and usage data; and marketing or advertising interactions. Payment details are normally processed by the selected payment provider, and we do not ordinarily receive full card details.

3. Purposes and legal bases

We process data to enter into and perform sales contracts; fulfil orders, payments, deliveries, returns and complaints; comply with legal, tax and accounting obligations; secure the store and prevent fraud; improve our services; and, where required, send marketing or use optional analytics and advertising technologies with consent. If information required to perform a contract is not provided, we may be unable to accept or fulfil an order.

4. Sources and recipients

Data may come directly from you, automatically from your device, or from service providers. We may share necessary data with Shopify, payment providers, couriers, IT, hosting, security, analytics, customer-service and marketing providers, professional advisers and public authorities where legally required.

5. International transfers

Shopify and some providers may process data outside the European Economic Area using recognised safeguards such as adequacy decisions or the European Commission’s Standard Contractual Clauses.

6. Retention

We retain data only for as long as necessary for these purposes, legal accounting and tax periods, dispute resolution and legal claims, after which it is deleted or anonymised unless longer retention is required by law.

7. Cookies

Strictly necessary cookies support store operation and security. Optional functional, analytics and advertising cookies are used according to your choices and applicable law. You can change your choices through the site’s privacy or cookie settings.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to processing based on legitimate interests. You may withdraw consent at any time without affecting earlier lawful processing. Contact info@emiliadelloro.eu. You may also complain to the Bulgarian Commission for Personal Data Protection at https://cpdp.bg or another competent EU supervisory authority.

9. Children, security and external links

The store is not intended for children who cannot lawfully use it independently. We use appropriate security measures, but no transmission or storage method is completely secure. Third-party links are governed by those parties’ own policies.

10. Changes and contact

We may update this policy to reflect changes in our services or the law. The current version and update date will appear on this page.

Contact: info@emiliadelloro.eu
Phone: +359 886 507 378
EDO FASHION GROUP Ltd.
23 27 July Street, Varna, Bulgaria